HC-One has apologised after a resident living with dementia was left stuck in a cupboard

The incident took place at HC-One’s Tower Bridge Care Home in Southwark in March 2021.

Police were called to the home more than two hours after the resident went missing. The woman was taken to hospital where she received treatment for dehydration and bruising to her head.

HC-One apologised to the resident’s daughter following the incident and admitted she should have been informed earlier that her mother had gone missing.

Southwark Council was ordered to pay a £1,300 fine.

The care provider said it appeared that a care worker had left a store room cupboard unlocked.  Read